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Thursday 14th May – Our Nelson Day Spa will open!

May 12, 2020 by w b

We can’t wait to see you… When our Nelson Day Spa opens on Thursday!

A big thank you to everybody who has continued to support our business during the lockdown.

We’ve done a little happy dance every time you’ve purchased a voucher, filled out a survey form,  given us a thumbs up on Facebook or a ❤️ on Insta. Just knowing that you’ve been there for us has always made our day. And now it’s our turn to make yours…

It is with much excitement that we announce that we are re-opening the doors to Woman Beauty Day Spa this Thursday 14th May. Access will be strictly limited to those of you who have appointments. We regret that we are unable to accept walk-ins at this time.

Nelson Day Spa Open

A few changes to be aware of when our Nelson Day Spa opens on Thursday:

Things may be a little different for a while. We need to introduce a few new practices to keep you and our team safe. Read on to find out everything you need to know.

Arriving for your appointment:

  1. Please don’t arrive early for your appointment. Arrive at your scheduled appointment time and phone (03 548 0030) or text (using the mobile number in your appointment reminder) to let us know you have arrived. Your therapist will come outside to meet you.
  2. We will ask you to sanitise your hands before you enter the Spa. It is always normal procedure for our staff to wash or sanitise their hands before and after every appointment.
  3. Your name will be added to our ‘Contact Register’ upon arrival. It’s important that you come alone, please don’t bring children with you. We will be adopting a ‘no children’ policy as a long-term measure at Woman.

During your appointment:

  1. Both our Relax Lounge and Changing Area will remain closed for the time being. We will offer you the privacy you need to change for your appointment in your treatment room, and we’ll provide you with a safe and hygienic way to store your clothing and belongings while you have your treatment.
  2. Your therapist will wear a face-mask and gloves during your treatment. We have no plans to supply face-masks for our clients, but if you would feel more comfortable wearing a mask, we are happy for you to bring and wear your own.
  3. We are unable to serve water or beverages in the Spa, so please bring your own water, especially if you are having a massage.
  4. Testing products will only be handled by our team, please ask if you’d like to try anything.
  5. We offer contactless payment using ‘payWave’. But, if you would prefer to pre-pay for your treatment we can take payment over the phone or send you our bank details to pay by bank transfer (payment must be received at least 24 hours ahead of your treatment, should you wish to pay by bank transfer).
  6. Our building, including the bathroom, waiting area and working spaces, is always cleaned to the highest of standards. But we will continue to implement additional rotas for the cleaning of door handles and surfaces as an extra precaution.
  7. As usual, all of our equipment and tools are sanitised and cleaned after every use to maintain the highest levels of hygiene.

And Finally:

Finally, and most importantly, if you are feeling unwell, please do not visit us. Do call at your earliest convenience and we will be happy to reschedule your appointment, in line with our cancellation policy.


Delene & Bridgette will be in the Day Spa on Tuesday and Wednesday this week to ensure everything is ready for your appointments from Thursday 14th May.

The phone lines will be manned on both Tuesday (12th) and Wednesday (13th) between 11:00 a.m. and 2:00 p.m. Call 03 548 0030 to make your appointment, or contact us HERE.

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Woman Beauty Day Spa
26 New Street
Nelson, New Zealand
Phone (03) 548 0030

Our opening hours are:
9:00 am – 5:00 pm (Mon)

9:00 am – 6:00 pm (Tues to Fri)
9:00 am – 4:00 pm (Sat)

 

Terms, Conditions & Refunds

Please review our Terms & Conditions.
This page covers our on line sales terms, privacy policy and cancellation policy.

Cancellation Policy

We reserve the right to request full payment when you book your treatment. If you need to cancel or postpone your appointment please make a courtesy call at least 24 hours in advance and we will refund any prepaid charges. Please note that we are unable to provide refunds if you fail to arrive at your appointment (no call, no show) and in these circumstances, any gift vouchers will be deemed void; furthermore we will require full payment for your missed appointment before any future bookings can be made. Cancellations on the day of the appointment will incur a 50% fee. Please be aware that arriving late will result in your treatment time being affected as we run on a strict schedule

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